Multi-channel Communications
Easily send targeted, personalized messages to your congregants, volunteers, staff, and community members through letters, email, and SMS. Create and save templates, schedule messages, and track delivery and read status.
Multi-channel Communication Features
- Streamlined & Customized Communications
- Create and send emails, SMS messages to individual contacts or groups of contacts. This feature allows users to easily reach their congregants, care providers, users, and staff through multiple channels, ensuring that their messages are delivered to the right people at the right time.
- One-on-One Conversations with Twilio
- Foster deeper, more personalized connections with your congregants, care providers, users, and staff using Twilio Conversations. This omni-channel messaging platform allows you to build engaging conversational messaging experiences across many channels, integrated into CareNote.
- Message Tracking
- Stay informed and measure the effectiveness of your communications. Track the delivery and read status of your messages, including emails and SMS messages. Use this information to optimize your messaging strategy and improve the performance of your communications.
- Communication History
- Keep track of your interactions with your congregants, care providers, users, and staff. View a complete history of your communications with a particular contact, including emails and SMS messages. Understand the context of your interactions and ensure consistent, high-quality communication.
- Search Across All Communications
- Never miss a message or important piece of information. Search across all your communications, including emails and SMS messages, to quickly find what you're looking for. Save time and effort with seamless integration into CareNote.
- Message TemplatesComing Soon
- Save time and maintain consistency in your communications. Create and save templates for frequently used messages, such as updates or announcements. Quickly send out high-quality, professional communications to your congregants, care providers, users, and staff.