Care Story

The Full StoryBefore Every Visit

Care Story uses AI to generate an executive summary of a person's complete care history — key themes, active concerns, recommended actions, and an activity breakdown. Choose a time period, and know the full story in seconds.

What the Briefing Includes

Every Care Story distills weeks or months of interactions into four clear sections. No searching through notes — just read the briefing.

Key Themes

AI identifies recurring patterns across all interactions — grief, isolation, health concerns, family dynamics, spiritual growth.

Active Concerns

Current issues that need attention, surfaced from recent interactions and open care requests.

Recommended Actions

Suggested next steps based on care history — follow-up calls, visits, referrals, or check-ins that would make a difference.

Activity Breakdown

A summary of interaction types, frequency, and care providers involved — so you see the full picture at a glance.

Choose Your Time Window

Generate a Care Story for any time period. Preparing for a visit? Use 30 days. Reporting to the board? Use all time.

30 Days

Recent snapshot — ideal before a scheduled visit or check-in.

90 Days

Quarterly view — see seasonal patterns and ongoing care trends.

1 Year

Annual perspective — track progress on long-term care journeys.

All Time

Complete history — every interaction from day one summarized into a single briefing.

What a Care Story Looks Like

A real-time AI summary generated from all recorded interactions for a person. Here's an example of what you'd see before a visit.

AI-Generated Care Story

Key Themes

Recovering from hip surgery. Expressed feelings of isolation since spouse passed in October. Strong faith but struggling with mobility limitations.

Active Concerns

Has not attended Sunday service in 6 weeks. Mentioned difficulty getting groceries. Daughter lives out of state.

Recommended Actions

Schedule home visit. Connect with meal ministry team. Follow up on transportation needs for Sunday attendance.

Activity (Last 90 Days)

3 phone calls, 2 home visits, 1 hospital visit, 4 prayer requests. Last contact: 8 days ago by Pastor Sarah.

Care Timeline

Beyond the AI summary, every profile includes a chronological timeline of all care activities — interactions, requests, milestones, and status changes — so you can trace the full journey.

Home visit by Pastor Sarah

3 days ago

Phone call — checked on recovery

1 week ago

Care report filed after hospital visit

2 weeks ago

Assigned to Care Group: Senior Care

3 weeks ago

Care request opened: Post-surgery support

1 month ago

Ready to Know the Full Story Before Every Visit?

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