CareNote vs. UndershepherdWhich Pastoral Care Tool Is Right for You?
Both help pastors stay organized, but CareNote goes further—and costs less when you have volunteers. Empower your entire church through volunteer-friendly features and intelligent automation.
Save $430+/month
Volunteer accounts cost about $1/mo (in $5 bundles of five) vs $7/mo. A 90-person team costs $200/mo with CareNote, $630/mo with Undershepherd.
Empower Volunteers
Email-based system means volunteers accept assignments and report back with one click—no logins, no training required.
We Answer the Phone
Built by a pastor who uses it daily. Call or text directly. Many switch to CareNote simply because we pick up.
Real Pricing: 90-Person Care Team
10 staff + 80 volunteers. See the actual cost difference.
CareNote- 10 staff × $15 = $150
- 30 volunteers free (3 per staff)
- 50 extra volunteers × $1 = $50
Undershepherd- 90 users × $7 = $630
- No volunteer pricing tier
- Everyone pays full price
Undershepherd pricing: $7/user/month for all users. No volunteer tier—everyone pays the same rate.
Feature Comparison
Features that help you care for your congregation without letting anyone slip through the cracks
| Feature | | |
|---|---|---|
| Never let anyone fall through the cracks | ||
| Volunteer pricing (3 free per user, then $1/mo in bundles of 5) | ||
| Email-based volunteer system (no logins) | ||
| Never miss a follow-up | ||
| Phone support (real person) | ||
| Prayer request tracking & intake |
What Churches Say
“With CareNote, I coordinate 80 volunteers serving our congregation. They receive assignments by email, accept with one click, and report back—all without needing logins or training. It's transformed how we deliver care.”
“As a solo pastor with an 8-member volunteer team, CareNote is the perfect solution. With my $15/month account and 3 free volunteers, plus $5 more for the rest, my entire care team is equipped. Don't overlook CareNote just because you're a small church.”
Ready to deliver better care for less?
Start your free 14-day trial. No credit card required. Import your congregation from Planning Center or Breeze in minutes.
Questions? Call or text 734-418-8434