CareNote vs OurChurchCareThe OurChurchCare alternative built for care delivery
OurChurchCare is a care-tracking web app for deacons, elders and care teams that assigns families to a primary contact, logs each contact and flags families that are overdue. CareNote is web-based pastoral care software that takes in care and prayer requests, routes them to staff and volunteers, and tracks the visits, notes and follow-ups that result. Here is a current, sourced comparison of both.
What CareNote adds for your care team
Volunteers from $0
Every paid login includes 3 volunteers at no charge. More volunteers are $5 per month for a bundle of five, about $1 each, so involving more of your church never adds a full seat to your bill.
No Logins for Volunteers
Volunteers accept assignments and report back by email or text with one click. No accounts, no passwords, no training.
We Answer the Phone
Built by a pastor who uses it daily. Call or text a real person in the US, or email us. Many churches choose CareNote simply because we pick up.
Why churches choose CareNote
- Nine direct church management system syncs, so people are never typed twice.
- Care requests arrive on their own through forms, Planning Center forms, email and the Care Number by voicemail and SMS.
- Volunteers accept and report back by email or text, with no login and no seat.
- Reporting goes beyond coverage: the Care Pulse Report, seven more reports and an AI report builder.
- No caps on people or families on any plan.
When OurChurchCare may fit better
- Your deacon board wants a 15-second contact log, overdue flags and nothing that sends messages.
- You have fewer than 5 users and 100 families and want to spend $9 per month.
- You want a 30-day trial before deciding.
Price it at your real headcount
Enter the people who sign in and the volunteers who help. Each tool is priced from its own published rates.
CareNoteUs
5 logins at $15; all 15 volunteers are included (3 free per login).
$75/monthOurChurchCareStandard
20 users fit the Standard plan (up to 20 users and 500 families). Volunteers count as users. Annual billing is two months free.
$24/month
Prices read from each vendor's pricing page on November 9, 2026.
OurChurchCare pricing: OurChurchCare has three plans: Basic at $9 per month ($90 per year) for up to 5 users and 100 families, Standard at $24 per month ($240 per year) for up to 20 users and 500 families, and Premium at $49 per month ($490 per year) with unlimited users and families. Annual billing is two months free. Small or rural churches can ask about a discount. Trial: 30-day free trial, no credit card required.
CareNote pricing: CareNote is $15 per login per month, or $10 per login per month billed annually. Every paid login includes 3 volunteers at no charge; more volunteers are $5 per month for a bundle of 5, about $1 each. Volunteers never need an account. CareNote Plus is an optional add-on from $49 per year by team size. Trial: 14-day free trial, no credit card required. See current CareNote pricing.
CareNote vs OurChurchCare: feature comparison
Highlighted rows are where CareNote does more than OurChurchCare documents.
| Feature |  CareNote | OurChurchCare |
|---|---|---|
| Care notes, visits and interaction log | YesTen interaction types, including visits, hospital visits, calls, texts and emails | YesContact log by phone, text, email and visit with outcomes |
| Follow-up tasks with owner and due date | Yes | YesFollow-ups with priority, due date and assignee |
| Milestones and life events with reminders | YesCustom categories, shared across people, in the daily Beacon Report | PartialBirthday reminders only |
| Daily email of who needs attention | YesBeacon Report every morning | PartialWeekly email digest and "due this week" warnings |
| Care request intake: forms, email to request, Care Number voice and SMS | YesWeb forms, Planning Center forms, email to care request, Care Number voicemail and SMS | NoNot documented on their site |
| Prayer requests with daily prayer lists | YesDaily prayer lists, prayer digest emails, printable prayer cards | NoNot documented on their site |
| Volunteers who act by email without a login | YesAccept and report back by email or SMS; 3 free per paid login | NoVolunteers are users with a role |
| Automations and routing rules | YesRouting by care need, on-call schedule, care group and custom rules | PartialOverdue alerts at 30, 60 or 90 days; no routing rules |
| SMS to the care team | YesAssignment and acceptance by text | NoTap-to-text opens your phone; no messaging from the app |
| Direct sync with a church management system | YesPlanning Center, Breeze, CCB, ChurchSuite, Fellowship One, ParishSOFT, OneChurch, CHMeetings, Subsplash | NoWorks alongside Planning Center, Breeze, Tithely and ChurchTrac; CSV only |
| Reporting and trends | YesCare Pulse Report, seven more reports and an AI report builder | PartialCoverage dashboard and percentage |
| Mobile access | YesInstallable web app with web push notifications; no App Store listing | YesProgressive web app |
| Private or restricted notes with role permissions | YesPer-note visibility, Privacy Dashboard, three roles plus Huddle users | PartialAdmin, staff and volunteer roles; per-note privacy not documented |
| Spanish language | YesSpanish interface available | NoNot documented on their site |
| Migration in from your current tool | YesOne-click Notebird import; CSV import with AI header mapping | YesBulk CSV import |
| Phone support | YesCall or text a real person in the US | NoEmail support; phone not published |
Based on features documented on ourchurchcare.com as of November 9, 2026. A gray mark in the OurChurchCare column means their site documents nothing for it.
Switching from OurChurchCare to CareNote
- 1
Export your families and contact log from OurChurchCare as CSV. Full export is available at any time.
- 2
Use the CSV import on the CareNote Import page. AI header mapping matches your columns, and households are kept together.
- 3
Connect Planning Center, Breeze or your church management system so people stay in sync.
- 4
Invite your deacons and volunteers by email. They accept care assignments without creating an account.
What Churches Say
“With CareNote, I coordinate 80 volunteers serving our congregation. They receive assignments by email, accept with one click, and report back, all without needing logins or training. It's transformed how we deliver care.”
“Don't overlook CareNote just because you're a small church or solo pastor. CareNote is not just for large churches. It's designed to make pastoral care management accessible and affordable for ministry teams of all sizes.”
OurChurchCare alternative: common questions
What is the difference between OurChurchCare and CareNote?
OurChurchCare is a contact tracker: each family has a primary contact, each call or visit is logged, and overdue families are flagged. It sends nothing to members on purpose. CareNote tracks the same contacts and adds the intake side: care request forms, email to care request, the Care Number by voicemail and SMS, automated routing, prayer lists, reporting, nine church management system syncs and volunteers who work by email.
Is CareNote cheaper than OurChurchCare?
Usually no. OurChurchCare Standard is $24 per month for up to 20 users and 500 families, and Premium is $49 for unlimited. CareNote is $15 per login per month ($10 billed annually), so 5 logins with 15 volunteers is $75 per month ($50 billed annually), with the volunteers included. A solo pastor is $9 on OurChurchCare Basic and $15 on CareNote. CareNote has no caps on people or families, and the price includes intake, SMS, automations and syncs.
Does CareNote have a mobile app?
CareNote is an installable web app with web push notifications; add it to your home screen. OurChurchCare is a progressive web app with tap-to-call and tap-to-text. Neither has an App Store listing.
Does CareNote sync with Planning Center or Breeze?
Yes. CareNote syncs people with Planning Center over OAuth with real-time webhooks, and with Breeze, CCB, ChurchSuite, Fellowship One, ParishSOFT, OneChurch, CHMeetings and Subsplash. OurChurchCare does not sync with any church management system; it imports CSV and works alongside your system.
How do I move from OurChurchCare to CareNote?
Export your families and contact log as CSV, then use the CSV import on the CareNote Import page. Header mapping is handled by AI, households stay together, and the CareNote team will help at no charge.
Can I keep notes private in CareNote?
Yes. Each note inside a care request can be limited to specific people, and the Privacy Dashboard restricts sensitive notes and files. OurChurchCare has admin, staff and volunteer roles; per-note privacy is not documented.
Is CareNote a church management system?
No. CareNote and OurChurchCare are both care tools that run beside a church management system. CareNote has no giving, check-in or accounting, and it also works on its own.
Does CareNote offer a free trial?
Yes, 14 days with every feature and no credit card. OurChurchCare offers a 30-day trial with no credit card.
Ready to deliver better care for less?
Start your free 14-day trial. No credit card required. Import your people from a spreadsheet with AI column mapping, or sync from Planning Center, Breeze and seven more church management systems.
Questions? Call or text 734-418-8434
Sources
Every statement about another product on this page comes from its own public site, checked on November 9, 2026.
- OurChurchCare homepage
- OurChurchCare pricing
- OurChurchCare features
- OurChurchCare about
- CareNote pricing
Spotted something out of date? Email support@carenote.app