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Track Counseling Sessions

Keep confidential session notes with privacy controls and progress tracking.

“Track pastoral counseling visits”

— What churches tell us they need

How it works in CareNote

CareNote's privacy controls make it ideal for tracking pastoral counseling. You can keep session notes private to you, or restrict them to specific roles, groups, or people.

Step-by-step guide

1

Log an Interaction

From the person's profile, click “Log Interaction”

2

Choose an appropriate type

Select a type like “Counseling” or “Meeting”

3

Turn on Private (Just Me)

Only you can see it; it's hidden from other staff, reports, and notifications. Tip: save this as your default preset for counseling.

4

Record session notes

Write your session notes in the content field. Track duration if desired.

5

Set follow-up for next session

Mark “Requires follow-up” and set the date for the next session

6

View session history

All your private sessions appear in the person's timeline—visible only to you

Privacy options

Private (Just Me)

Only you. Perfect for sensitive counseling notes.*

Share with a few colleagues

Private means exactly that. To share with a few colleagues, leave Private off and list them under Also Visible to Specific Users.

Administrators only

Restrict by role so care leads see it and volunteers don't.

* Site owners can see everything in CareNote unless they turn that ability off in Team Settings (Enforce Private Interactions).

What you get

  • Private session notes visible only to you
  • Complete session history per person
  • Follow-up reminders for next sessions
  • Selective sharing with specific colleagues
  • Track duration and sentiment

Ready to track counseling sessions?

Start your 14-day free trial and see how easy it is.