A multi-campus church in the Netherlands, three months in
The church
A thirteen-campus church in the Netherlands of about 14,100 people, with Planning Center connected. Three months on CareNote.
What they set out to do
Run care across thirteen campuses in the church's own language, with volunteers claiming the work.
How it works now
They are three months in, so this is what they have set up so far. Needs are entered by staff, and a Planning Center form can open a request on its own through an automation. Their category list already includes one they named themselves, in Dutch, alongside the standard ones, because the people using it work in Dutch all day.
What is working best already is group routing. A need is emailed out to a group and the first volunteer free claims it with one click, which is how most of their assignments have been taken so far, with the rest going to a named person. The daily prayer digest is switched on, so the staff see the prayer list each morning without opening the app.
What it takes
Three paid seats, four volunteers who work from email, and three groups set up to receive work.
By the numbers
- 14
- care requests opened in three months
- 7
- needs claimed from a group email
- 28
- pastoral touchpoints recorded
- 13
- campuses covered
Is this your church?
If your church spans many campuses and works in a language other than English, CareNote runs in yours, and group routing means a need reaches whoever is nearest and free.
See it set up the way you would run it
Start a free trial and build this yourself, or book a demo and we will walk through the write-up closest to how your care ministry already works.
More churches like this
Other write-ups in shape 5, New accounts still forming a habit.