A Free Church congregation two months in, with two people running everything
The church
A Free Church congregation of about 6,100 people, with Planning Center connected. Two months on CareNote.
What they set out to do
Two people, one care ministry for a congregation of six thousand, starting now rather than after a year of planning.
How it works now
They are two months in, so this is what they have set up so far. Needs are entered by hand as they come up, and a message sent to their care address becomes a care request without anyone rekeying it. Their categories already tell a follow-up apart from community care, benevolence and internal benevolence, so the kind of help is clear from the moment the request opens.
Documents and expenses attach to the cases that need them, which is what benevolence work requires from the start. Both of them work the same queue, both log their own calls and visits against the person, and requests are closing in about four days.
What it takes
Two paid seats and one shared queue.
By the numbers
- 40
- care requests handled last month
- 42
- care requests in two months
- 37
- pastoral touchpoints recorded
- 2
- staff running the whole thing
Is this your church?
If a small staff has just been handed care for a large congregation, you can be running inside a fortnight: a queue, categories that fit your work, and the paperwork kept on the case.
See it set up the way you would run it
Start a free trial and build this yourself, or book a demo and we will walk through the write-up closest to how your care ministry already works.
More churches like this
Other write-ups in shape 5, New accounts still forming a habit.