A small pastoral care ministry with one paid seat, three months in
The church
A pastoral care ministry with about 80 people on file, entered by hand. Three months on CareNote.
What they set out to do
Run a care ministry that reaches people at a distance, from a single paid seat.
How it works now
They are three months in, so this is what they have set up so far. The people file is being built by hand, a profile at a time, because this ministry is not attached to a congregation directory. Needs are typed in and sorted into follow-ups, life events and check-ins, and some are opened by a workflow that already knows the steps that come next.
Contact is email, text and phone rather than visits, which fits a ministry that reaches people wherever they are. Their follow-up steps run as tasks, and those go out to the two volunteers as emailed links: the volunteer takes the piece of work or passes on it, and reports back, without ever signing in or being trained on anything.
What it takes
One paid seat, two volunteers who work entirely from email, and a people file built a profile at a time.
By the numbers
- 22
- care requests handled in three months
- 53
- pastoral touchpoints recorded last month
- 90
- pastoral touchpoints recorded in total
- 2
- volunteers working entirely from email
Is this your church?
If your ministry is one person and a couple of willing helpers, and your people are spread out rather than gathered, CareNote gives you the queue and gives them a link in their inbox.
See it set up the way you would run it
Start a free trial and build this yourself, or book a demo and we will walk through the write-up closest to how your care ministry already works.
More churches like this
Other write-ups in shape 5, New accounts still forming a habit.