A mid-size church with one care coordinator, eight email-only volunteers, and a prayer list that feeds everything
The church
About 580 people, with Church Community Builder keeping the people list current. Six months on CareNote.
What they set out to do
Treat the prayer list as the front door of care, and treat the congregation as the care team.
How it works now
Prayer requests come in from the congregation, more than a hundred a month. The coordinator reads them and turns the ones that need a person to show up into care requests. Each request goes to a volunteer, who gets an email, accepts with one click, makes the visit, and files a short report from the same email. When the report comes in, the request closes itself. Most needs are closed within a week.
To widen the bench beyond the same few people, the church invited members to take a SHAPE assessment. When a need comes in, SHAPE shows who in the congregation is suited to it, and the coordinator makes the match.
What it takes
Three paid seats, eight volunteers who never sign in, and one coordinator's time.
By the numbers
- 61
- care requests handled last month
- 224
- pastoral touchpoints recorded last month
- 196 of 297
- assignments carried by volunteers
- 16
- members with a SHAPE profile
Is this your church?
If your prayer list is already the truest picture of who is struggling, CareNote turns it into care that gets done and closed, without asking anyone else to learn software.
See it set up the way you would run it
Start a free trial and build this yourself, or book a demo and we will walk through the write-up closest to how your care ministry already works.
More churches like this
Other write-ups in shape 1, Intake-driven with a single coordinator.