How Churches Use CareNote

A large church running a daily prayer digest off a membership export

The church

About 13,700 people, with the membership list imported from Fellowship One. Four months on CareNote.

What they set out to do

Put the prayer list in front of the staff every morning, and be clear about what the church is committing to when it says yes.

How it works now

Prayer requests are most of what gets recorded here. The daily prayer digest emails the list to the staff each morning, so everybody sees who needs praying for without opening the app or asking anyone for an update.

When a request needs more than prayer it becomes a care request, sorted by how long the church expects to carry it: short term, medium term, extended term, or a crisis that needs pastoral escalation. That one choice stops every request turning into an open-ended promise. Eleven groups are wired to receive care requests, so a need can go out to a whole group by email and whoever is free claims it. Visits, including hospital visits, are logged against the person, and a message to the care address can open a request on its own.

What it takes

Six paid seats, eleven groups set up to receive work, and the daily digest switched on.

By the numbers

129
prayer requests recorded
110
pastoral touchpoints recorded last month
12
needs claimed from a group email
5
categories sorted by how long the church will carry the need

Is this your church?

If your prayer list is the real pastoral dashboard, the digest puts it in front of the staff every day without anyone signing in, and duration-tiered categories keep the yes honest.

See it set up the way you would run it

Start a free trial and build this yourself, or book a demo and we will walk through the write-up closest to how your care ministry already works.

More churches like this

Other write-ups in shape 3, Pastoral log.